Shipping policy

Shipping Policy

At trychinology (operated by Claravella LLC), we strive to process and deliver your orders as efficiently as possible. We currently offer international shipping to the United States, United Kingdom, Canada, Australia, and all countries across Europe.

Order Processing & Handling

  • Processing Time: All orders require 1 to 3 business days for handling, quality checks, and dispatch from our fulfillment centers (excluding weekends and statutory holidays).

  • Once your package is shipped, you will receive an automated email containing your tracking information.

Estimated Delivery Times

After dispatch, your order will be delivered within the following timeframe across all supported destinations:

  • Estimated Shipping Time: 4 to 12 business days

(Total Estimated Delivery Time = 1 to 3 business days processing + 4 to 12 business days shipping).

Supported Shipping Destinations

We ship exclusively to:

  • United States

  • United Kingdom

  • Canada

  • Australia

  • Europe (All European Countries)

Shipping Rates, Customs & Duties

  • Shipping fees are calculated and displayed clearly at checkout.

  • Depending on your delivery country, your order may be subject to local import duties, taxes (such as VAT in Europe/UK), or customs clearance fees levied by your local customs office. Claravella LLC / trychinology is not responsible for these fees; they are the sole responsibility of the customer.

Incorrect Address Disclaimer

Please ensure your shipping address is accurate before finalizing your order. trychinology is not liable for orders delivered to incorrect or incomplete addresses provided by the buyer. If a package is returned due to an invalid address, re-shipping charges will apply.

Contact Information

For any shipping inquiries, tracking assistance, or order status updates, please contact our support team:

  • Brand Name: trychinology™

  • Company Name: Claravella LLC

  • Support Email: Support@trychinology.com

  • Phone: +1 307-310-5687

  • Business Address: 525 Randall Avenue Ste 100, Cheyenne, WY 82001, United States

  • Customer Support Hours: Monday – Friday (9:00 AM – 5:00 PM EST)